ARTICLE 1 - SHIPPING
1.1 - Delivery terms
• The delivery times listed on the order form are only indicative. Any delays cannot justify the cancellation of the order, or the claim for damages.
alainrouschmeyer.com cannot be held responsible for the consequences linked to a delay in delivery.
• The items are delivered to the delivery address indicated by the customer during the ordering process. When the customer orders several items at the same time, with different delivery times, the delivery period is the longest The participation in the delivery costs of several photographs is calculated on the basis of a single shipment, grouped.
• In case of payment by credit card, the order is taken into account immediately.
1.2 - Conformity of the articles.
alainrouschmeyer.com agrees to exchange the articles, if by mistake of its fact, they did not correspond to the order. The request must be made and reasoned within fourteen working days of delivery. Any complaint formulated outside this period can not be accepted. Articles must be returned to alainrouschmeyer.com in the condition in which they were received, in their original packaging, with all its protective elements.
The return costs are reimbursed, on the basis of the supporting documents provided by the customer.
Items returned incomplete, damaged, or damaged by the customer (fingerprints, stains of any kind, even slight bending) are not accepted.
1.3. Delivery costs.
Packaging, transport and insurance costs are borne by alainrouschmeyer.com
ARTICLE 2 - RETENTION OF TITLE
Any item sold remains the property of alainrouschmeyer.com until full payment of its principal price, interest and costs (including finishing and shipping).
ARTICLE 3 - TRANSFER OF OWNERSHIP
The transfer of ownership to the customer takes place upon receipt of the items at the specified delivery address.
It is therefore essential that the customer validates both the conformity of the order and the perfect condition of the items upon delivery.
If necessary, any reservation as to the condition of the items following transport will be stipulated in writing to the carrier, at the time of delivery, and brought to the attention of alainrouschmeyer.com within 24 hours accurate following the time of delivery.
ARTICLE 4 - RETURN AND WITHDRAWAL
The customer has a period of 7 working days from receipt of the order confirmation email to retract. He must send a registered letter with acknowledgment of receipt, acknowledging his desire to retract, to the following address:
5, chemin des Lanches
Prior to any return, the customer must contact alainrouschmeyer.com by email at email@example.com or by text message at +33(0)603253863
In the event of payment by Paypal, the amounts collected will be refunded to it, minus the costs allocated.